The Internet has become a core tool for modern life, especially for seniors, who can easily access medical information, connect with friends and family, get news, and learn new skills. However, high Internet costs may be prohibitive for many seniors.
The US government provides a series of Internet subsidy programs for low-income families and individuals to help them access the Internet at a lower cost. Here are two major programs:
ACP is a program launched by the Federal Communications Commission (FCC) that provides Internet fee subsidies for low-income families and eligible individuals. Seniors can find out their eligibility in the following ways:
Eligibility conditions:
Participating in government assistance programs (such as Supplemental Nutrition Assistance Program SNAP, Medicaid, etc.).
Household income is less than 200% of the federal poverty line.
Subsidy content:
Up to $30 per month in Internet service fee subsidies.
Applicants living on Indian reservations can receive a subsidy of up to $75 per month.
One-time discount of up to $100 on a device (e.g., laptop or tablet).
How to apply:
Visit the ACP website.
Submit relevant eligibility documents (e.g., proof of income).
Contact a participating local ISP to complete the registration.
Lifeline is a long-standing program that provides up to $9.25 per month in Internet or phone subsidies.
Application process:
Visit the Lifeline website.
Provide proof of income or participation in assistance programs.
View eligible service providers and complete the registration.
Many major ISPs have launched low-cost plans for seniors that are generally affordable and meet basic Internet needs.
Cost: $9.95 per month.
Features:
Free Wi-Fi router rental.
No contract required.
Suitable for basic Internet needs, such as browsing the web, video calls.
Cost: $5-$10 per month.
Features:
Speeds up to 10Mbps.
For users participating in SNAP or SSI.
Cost: $17.99 per month.
Features:
Speeds up to 30Mbps.
Free modem included.
Unlimited data traffic.
Based on coverage, price, and service quality, here are the rankings of Internet service providers suitable for seniors:
Offers affordable mobile hotspot plans.
Includes unlimited data plans.
Offers mobile broadband services with a metered rate.
Great for older adults who use the internet lightly.
Connect2Compete plans specifically for low-income families.
Monthly rates start at $9.95.
Provides affordable DSL broadband.
No data caps.
EveryoneOn is an organization that aims to bridge the digital divide, helping eligible individuals and families find low-cost internet service and devices.
How to use:
Visit the EveryoneOn official website.
Enter your zip code to view local offers.
Many local libraries and community centers offer seniors:
Free Wi-Fi access.
Free or low-cost internet devices.
Digital skills training courses to help seniors master basic computer and internet skills.
ACP device discounts: Participants in the ACP program can get up to $100 in device discounts to purchase laptops, tablets, or desktops.
Used device resources: Many community events or nonprofits offer refurbished devices for low or even free prices.
Course content:
How to set up a router and Wi-Fi.
Use common applications (e.g. Zoom, YouTube).
Learn to avoid online scams.
Training resources:
Local libraries.
Senior service centers.
Free online courses (e.g. AARP's digital skills training).
If seniors don’t need 24/7 Internet access, they can choose a service that charges based on the amount of data they use. For example:
T-Mobile’s mobile hotspot plan, which is only $10 per month and includes 2GB of data.
Verizon’s prepaid plan, which is suitable for light users.
Sharing Wi-Fi with neighbors is an easy way to reduce costs, but you need to ensure that you have strong network security measures in place.
Many service providers allow users to negotiate a better price over the phone, especially for older customers.
Buy your own router to avoid paying for equipment rental.
Check your bill regularly to prevent unnecessary charges.
The lower-priced plans may be slower, but they are sufficient for general Internet access, emailing, or video calls. Choose based on your actual needs.
Do not click on suspicious links.
Use security software to protect your device.
Learn how to identify phishing emails and fraudulent messages.
You can apply for ACP and Lifeline at the same time to further reduce costs, but you need to consult your operator for specific circumstances.
In the United States, seniors can get high-quality Internet services at a low cost through government subsidies, exclusive discount plans, and community resources. The six tips and FAQs introduced in this article are designed to help seniors enjoy the convenience of digital life while saving money. Whether it is choosing the right service provider, taking advantage of community resources, or learning digital skills, every step can make the Internet experience easier and more affordable for seniors.
